

If you don’t need assistance at the airport, we still ask that you let us know if you’re deaf or hard of hearing so that we can make sure you receive an in-flight safety briefing and any important flight updates. Also, open captioning for safety videos is available. Let a gate agent or flight attendant know if you need help hearing important flight updates. You can also let a team member at the airport know on the day of travel that you need wheelchair assistance. We recommend that you request wheelchair assistance in advance, by selecting 'Add special assistance' when booking or managing your trip online. Wheelchair service is available if you need it: To make accessibility arrangements, call us for help. Keep in mind, notice and approval is required at least 48 hours before your flight.


